Privacy & Security

Privacy Policy JomKiss88 – Malaysia User Data Protection

Your personal data is more than just a number in our system. JomKiss88 protects every piece of information you entrust to us with the highest security standards and full transparency.

Updated: 1 January 2026  |  Version 2.4

How JomKiss88 Protects Your Data

Before you read the full policy, here is a summary of the key privacy practices we follow every day to protect your personal information.

256-bit SSL Encryption

All data transmitted between your device and jomkiss88 servers is encrypted using 256-bit SSL technology — the same standard used by leading Malaysian banks. No third party can intercept your information.

Personal Data Controls

You have full rights to access, correct, or request the deletion of your personal data that we hold. A simple process is available through your account or by contacting our support team.

No Data Sales

Jomkiss88 has never and will never sell, rent, or share your personal data with third parties for marketing purposes. Your data is used solely for purposes you have agreed to.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous security monitoring. Only authorized personnel may access sensitive data.

Payment Data Not Stored

Your credit card number, bank account details, or e-wallet information are never stored on jomkiss88 servers. All transactions are processed directly through certified and licensed payment gateways.

Legal Compliance

The JomKiss88 privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as a data subject and operate transparently in all data collection practices.

1 Introduction

Jomkiss88 ("we", "Platform") is committed to protecting the privacy of all users of our services. This Privacy Policy clearly explains how we collect, process, store, and protect your personal information when you use the jomkiss88 website and app.

By registering an account or using any jomkiss88 service, you give us consent to process your personal data in accordance with this Privacy Policy. This consent may be withdrawn at any time, although doing so may affect your ability to use some or all of the Platform's services.

This policy applies to all personal information collected through jomkiss88.app, the JomKiss88 mobile app for iOS and Android, and all related communication channels including live chat, email, and customer support.

Legal Basis: This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We operate as a responsible "Data Processor" and recognize your rights as a "Data Subject".

2 Data We Collect

Jomkiss88 collects various types of personal data for Platform operations and legal compliance purposes. Below are the categories of data we collect:

Registration & Identity Data:

  • Full name as stated on your identity card or passport
  • Date of birth for age verification
  • Email address for communication and login
  • Phone number for two-factor authentication
  • Residential address
  • Copies of identification documents (for the KYC process)

Usage & Technical Data:

  • IP address and device information
  • Login session data and access location
  • Game history and wagering activity
  • Deposit and withdrawal transaction data
  • Communication records with the support team
  • Account and game settings preferences
Data Category Purpose of Collection Legal Basis
Identity Data Identity verification & KYC Legal Compliance
Contact Data Communications & support Legitimate Interests
Financial Data Transaction processing Contract Performance
Technical Data Security & improvements Legitimate Interests
Game Data Service operations Contract Performance

3 How Your Data Is Used

Jomkiss88 uses your personal data only for lawful and relevant purposes. We will not process your data for unrelated purposes without first obtaining your renewed consent.

Your data is used for the following purposes:

  • Creating and managing your user account on the jomkiss88 Platform
  • Processing deposit, withdrawal, and bonus payment transactions
  • Completing the KYC verification process as required by law
  • Providing effective customer support services
  • Sending important communications relating to your account, security, and services
  • Preventing fraud, money laundering, and other illegal activities
  • Complying with applicable legal and regulatory obligations
  • Improving the Platform, games, and overall user experience
  • Analysing usage trends to improve our services (in anonymised data form)
Marketing: We will only send you marketing communications if you have expressly consented to receive them during registration or through your account settings. You may unsubscribe at any time.

4 Data Sharing & Disclosure

Jomkiss88 does not sell, rent, or give your personal data to any third party for their own marketing purposes. This is our absolute and unchanging commitment.

However, in the following limited situations, we may share your data with certain parties:

  • Service Providers: Payment gateway providers, game providers, and technical infrastructure suppliers that help us operate the Platform — all bound by strict confidentiality agreements
  • Legal Authorities: When required by Malaysian law, court order, or a legitimate request from a law enforcement agency
  • Fraud Prevention: With licensed third-party identity verification service providers for KYC and fraud prevention purposes
  • Business Transfers: If jomkiss88 undergoes a merger, acquisition, or asset sale, you will be notified in advance
Our Commitment: All third parties we work with are required to comply with data protection standards equal to or higher than our own. No data is sold for advertising.

5 Cookie & Tracking Technology

Jomkiss88 uses cookies and similar tracking technologies to enhance the user experience and ensure Platform security. Cookies are small text files stored on your device to help the Platform function more effectively.

Types of cookies we use:

  • Essential Cookies: Required for basic Platform operations such as login, session security, and language preferences. These cookies cannot be disabled
  • Performance Cookies: Collecting anonymised information about how you use the Platform to help us improve our services
  • Functional Cookies: Saving your preferences such as game settings and display preferences to deliver a more personalised experience
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorized access

You can manage cookie settings through your browser. However, disabling essential cookies may affect your ability to use the jomkiss88 Platform fully.

6 Data Security

We continuously invest in the best security technologies and procedures to ensure your personal data is always protected. Our security approach encompasses multiple layers of protection.

  • Data in transit encrypted using TLS 1.3 and 256-bit SSL protocols
  • Data at rest encrypted in the database using AES-256 standard
  • Role-based access controls — only authorised staff may access sensitive data
  • 24/7 real-time security monitoring and intrusion detection
  • Regular security audits by independent cybersecurity experts
  • Clear incident response procedures to address any data breaches
  • Mandatory data security training for all staff who handle user data
Data Breach: In the event of a data breach affecting your personal information, jomkiss88 will notify you within 72 hours of becoming aware of the incident, in line with the applicable notification requirements.

7 Data Retention Period

Jomkiss88 retains your personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable Malaysian law.

  • Active Account Data: Retained for as long as your account is active and for a reasonable period after account closure
  • Financial Transaction Records: Retained for a minimum of 7 years in line with Malaysian legal requirements
  • KYC Documents: Retained for 5 years after the business relationship ends, in line with anti-money laundering requirements
  • Communication Logs: Retained for 2 years for support and dispute resolution purposes
  • Security Log Data: Retained for 1 year for security investigation purposes

Once the designated retention period ends, your data will be securely deleted or anonymised using industry-approved procedures.

8 Your Rights

As a JomKiss88 user and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

Access Rights

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of inaccurate or incomplete data in your account.

Right to Erasure

Under certain circumstances, you may request that we delete your personal data ("right to be forgotten").

Right to Restriction

You may request that we restrict the processing of your data in certain circumstances provided for by law.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, contact the jomkiss88 support team. We will process your request within 30 days of receipt. No fees are charged for legitimate and reasonable requests.

9 Children's Privacy

Jomkiss88 is an entertainment platform exclusively for adults aged 18 and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.

If we find that we have collected data from children or minors without proper verification, we will take immediate action to delete that data and close the relevant accounts. Parents or guardians who become aware that their child has registered an account on jomkiss88 are asked to contact us immediately.

Child Protection: We have strict age controls in place, including age verification during registration and a comprehensive KYC process. If you suspect that a minor is using the Platform, please notify us immediately.

10 Amendments to This Policy

Jomkiss88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements in how we protect your information.

When we make material amendments to this policy, we will:

  • Updating the "Last Updated" date displayed at the top of this policy
  • Displaying a clear notice on the Platform login page for a minimum period of 30 days
  • Sending notification emails to all users with active accounts
  • In the case of highly material amendments, we may request your express consent again

Continued use of the Platform after any policy amendments take effect will be considered your acceptance of the updated policy. If you disagree with any changes, you have the right to close your account and stop using the Platform.

11 Contact Us About Privacy

If you have any questions, concerns, or wish to exercise any of your personal data rights as described in this Privacy Policy, please contact our Data Protection Officer through the following channels:

We aim to respond to all privacy-related enquiries within 7 business days. For more complex requests such as data deletion or data export, the response period may be up to 30 days.

Complaints: If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the PDPA 2010.

Jomkiss88 Data Protection Infrastructure

Behind this clear policy sits a robust technical security system that ensures your data remains protected at all times.

SSL/TLS 256-bit

All communications between your device and jomkiss88 servers are encrypted with the highest level of encryption recognised by the global industry.

Multi-Layered Firewall

Our servers are protected by a multi-layer firewall system that monitors and filters all incoming and outgoing traffic in real time.

24/7 Monitoring

Our cybersecurity team continuously monitors systems to detect and respond to any threats before they impact user data.

Strict Access Controls

Access to user data is restricted to licensed staff only, under a "minimum access rights" principle — only the data necessary for a specific task is accessible.

Your Data Is Safe. Now It's Time to Enjoy the Best Experience!

Jomkiss88 ensures your privacy and security are fully protected so you can focus on what matters most — enjoying the best digital entertainment experience in Malaysia. Register now and play with complete confidence.

Your data is protected. 256-bit SSL. Malaysia PDPA compliant. 18+ only.

Terms & Conditions
Read Now
Responsible Gaming
Learn More
FAQ
FAQ
About Us
About Us
Bahasa Melayu